Heartbeat Edition ~ Pregnancy & Infant Loss Keepsake (8x10inch)
Heartbeat Edition ~ Pregnancy & Infant Loss Keepsake (8x10inch)
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The Heartbeat Edition in our Pregnancy & Infant Loss range was created for those who have lost their child through pregnancy, still birth or infant loss. It preserves not just their hand and foot impression, but their heartbeat forever.
The Pregnancy & Infant Loss Keepsake ~ Heartbeat Edition features a 1:1 scale of your baby’s hand and foot together with the sound of their heartbeat. Created from raised black acrylic, it will become a tangible piece that you can hold onto forever in memory of your baby.
The Heartbeat Edition is only available in the 8x10inch size. Heartbeat size will vary according to baby's hand/foot height. Two hands/feet suitable for babies less than 30 weeks gestation.
How to Order
How to Order
1. Before ordering your Pregnancy & Infant Loss Keepsake, we recommend that you message us on instagram or send us an email (info@otelier.com.au) of the hand and foot impression to see if it is suitable to use.
2. Using millimetres, measure the length of the hand and foot from the highest to the lowest point of the impression (visual instructions on how to do this can be found in the product photos).
IMPORTANT: Not all hand and foot impressions will work due to the size or quality of the original. We will always do our best to work with what you have.
Photo Instructions
Photo Instructions
1. Lay the original impressions on a well-lit, flat surface when taking the photo.
2. Make sure there are no shadows cast with your device and turn off your flash.
3. Take a photo directly from above, ensuring the camera is positioned straight over the impression without tilting.
OR
4. Use a scanner (recommended) to scan the original at 300dpi. Save it as a JPEG or PDF file and email us.
Processing Time
Processing Time
We do our best to get your keepsakes made quickly. However, each item is handmade and has an estimated processing time of 3-4 weeks (plus shipping) from your order being placed.
Please note, this may be affected by the length of time taken by you to approve the proof of your custom order.
If you require a piece urgently or by a specific date email us before placing your order to avoid any disappointment. We will always do our best to get your piece to you in time, however, this is not always guaranteed. Rush fees may apply.
Shipping & Returns
Shipping & Returns
We offer two convenient shipping options through Australia Post:
- Express Shipping
- Standard Shipping.
All parcels are sent with tracking, so you can keep an eye on your delivery.
All orders are dispatched from Sydney, New South Wales. Refer to the Australia Post delivery calculator for shipping estimates. Shipping times are not included in the production time. We only send to Australian residential addresses.
Our keepsakes are completely customised for you and unfortunately ineligible for exchange, refund or store credit. We do not accept exchanges or returns simply because you have changed your mind. Please consider this prior to placing your order.
For more information, see our Shipping & Delivery page, and Returns & Exchanges page.
FAQ
FAQ
See our FAQ page for more information about our Framed Keepsake collection.
Product Details
Product Details
- Material: Acrylic, matte board, and frame (solid oak OR black/white manufactured wood)
- Finish: Matte or Gloss
Note: Our framed keepsakes are designed without glass, allowing you to see and feel the artwork under your fingertips– bringing your cherished memories even closer.
